Introduction
Tutor.com is an online tutoring company that provides 24/7 on-demand online tutoring and homework help services to students in more than 250 subjects. This platform provides professional support for students of all ages, from kindergarten to college, as well as their careers and continued education.
In this blog, we will explore the reviews, alternatives, pricing, and offerings of Tutor.com to guide you in choosing the best online tutoring company.
Tutor.com Reviews and Testimonials
As per reviews on Trustpilot, Tutor.com is rated 2 out of 5 and received just 12 reviews from the users.
- One review by a student mentioned that the tutor matched is good and knowledgeable.
- Other reviews by students mentioned that they could not find tutors in a reasonable time, tutors didn’t meet their learning needs, and issues in scheduling tutoring sessions with a specific tutor.
- Tutor reviews mentioned that Tutor.com provides very low pay. They also mentioned poor customer support makes their journey on this platform not so smooth.
- Almost 75% of reviews rated tutor.com with only one star for its poor services.
According to reviews on Glassdoor, Tutor.com is rated 3.3 out of 5 and received 876 reviews, out of which 73% of reviews would recommend it to a friend.
- Tutors reviews praised it for its flexible work schedule. However, they also raised issues like payment being very low (starting from $12/hour), very strict monitoring, fewer hours of work, poor management support, and customer support.
Reviews on AmbitionBox rated Tutor.com 4.4 out of 5. There are just 12 reviews mentioned the following information,
- Tutors mentioned that they like tutor.com for its flexible work option. However, they also raised concerns about poor payment, micromanagement by the platform with weird guidelines, and struggle to get work.
According to testimonials on Indeed, Tutor.com is rated 3.2 out of 5 and received almost 323 reviews.
- Tutors liked the freedom to work with Tutor.com, but they reported dissatisfaction with low pay, management that lacked empathy, few incentives, and low availability of work.
Tutor.com provided almost 27,884,195+ sessions to US students. According to the Reviews on their website,
- 95% of students mentioned that Tutor.com helped them to improve their grades.
- 98% of students are happy that their institution offers them Tutor.com.
- 96% of students mentioned that Tutor.com helped them to complete their homework.
- 96% of students would recommend Tutor.com to a friend.
- Tutor.com received a rating of 4.7 out of 5.
Is Tutor.com legit?
As per the above reviews on different platforms, tutor.com is a legit platform that connects tutors with students for various subjects and has been working since 1998. However, they received mixed reviews,
- Parents and students consider it a great platform for getting in touch with the best tutors, but they also report refund issues.
- Tutors praise it for its flexible schedule. However, they reported low pay, strict and weird guidelines, poor management support, and unavailability of work.
Tutor.com Pricing
Pricing Range
Tutor.com provides various subscription plans for students to learn various subjects with tutors they want at their own pace. The following are the subscription plans provided by Tutor.com.
- A 1 hour/month subscription costs $39.99 per month.
- 2 hours/month subscription costs $79.99 per month. This plan also provides Homework help for 2 hours a month for 3 months.
- 3 hours/month subscription costs $114.99 per month. The homework help service of 2 hours a month for 3 months is also included in this plan.
- 5 hours/month subscription costs $ 179.99 per month. This plan also includes homework help for 2 hours a month for 3 months.
- 10 hours/month subscription costs $339.99 per month. Homework help for 2 hours a month for 3 months is also included in this plan.
They also have three subscription plans for long-time learners. The plans are mentioned below,
- 10 hours/6 months subscription costs $349.99. This plan costs about $35/hour.
- 30 hours/6 months subscription costs $949.99. And it costs $32/hour.
- 50 hours/6 months subscription costs $1,449.99. This plan costs about $29/hour.
For more info and details, check out their pricing page.
What do students say about Tutor.com Pricing?
According to reviews of Tutor.com pricing on sitejabber, students mentioned that their plans are quite expensive, starting from $39.99/hour whereas other online tutoring sites charge an average of $30/hour.
They also highlighted their dissatisfaction with the subscription cancellation and getting charged unnecessarily, though they have canceled their subscription.
Hidden costs
There are no hidden costs charged for students on Tutor.com. The registration process is free, and students can choose subscription plans as per their needs.
How does Tutor.com pricing work?
To purchase a subscription plan on Tutor.com, you require a credit card, and you must have a US or Canadian billing address. They accept Visa, MasterCard, and American Express. However, your credit card must be issued by a bank located in the United States or Canada.
The unique feature of Tutor.com is that it provides free online tutoring and homework help services to US military families, including students in the Army, Navy, Air Force, Marines, National Guard, and Reserve families. For more information, check out their page.
Free Trial
Tutor.com provides a 7-day free trial of about 30 minutes.
Refund Policy
Tutor.com claims that they provide a 100% refund if students are not satisfied with the quality of the tutoring sessions. But there is no specific page on their website specifying a refund policy.
They have a Better Grades Guarantee program, where a student who received at least 2 hours a month for six consecutive months could claim a 100% refund of up to $600 if there is no improvement in their grades.
However, the claim process includes rigid rules like: one must receive at least 120 minutes per month of a tutoring session in a single subject, must be a student in Grades 6 through 12 enrolled in school in the United States, the school must have a standard grading system giving access to Tutor.com to view report cards, etc.
In reviews on the Complaints Board, students raised concerns about ineffective refunds and poor customer support policies.
Tutor.com Alternatives
Tutor.com’s subscription plans are a bit expensive, starting from $39.99/ hour, and their services are limited to specific regions like the US and Canada. This makes users search for more alternatives to Tutor.com, which provides tutoring services at an affordable price.
Alternatives to Tutor.com are discussed below, alongside their pros and cons.
Chegg
Chegg is an American education technology company that provides online tutoring, digital and physical book rentals, and homework help services to students.
- Pros:
- Provides tutoring and homework help services to students all over the world.
- Provides a platform to buy and rent textbooks.
- Tools like Plagiarism checker, grammar checker, math solver, etc, are provided by Chegg.
- Cons:
- Though many websites claim that Chegg’s pricing starts from $14, it is not specified on their website. So it depends on the services and subject you choose.
- Subscription is required to access their services.
- Reviews on Sitejabber indicate that there are issues with payments and refunds.
Wyzant
Wyzant is a website that matches students with tutors and provides services like online tutoring, homework help, and test preparations.
- Pros:
- Provides services in more than 600 subjects.
- Almost 65,000 expert tutors are available on this platform.
- The average price of a tutoring session is in the range of $30 to $60 per hour.
- Cons:
- Customer support is not well established.
- There is no free cancellation of scheduled sessions. Tutor.com charges 9% of the service fee for cancellation.
- Price can be expensive for complex subjects. Scheduling sessions can take a lot of time on this platform.
Varsity Tutors
Varsity Tutors is an online tutoring company that provides personalized online tutoring to students.
- Pros:
- They Provide online tutoring services in more than 3000 subjects.
- There are three types of guarantees: Personal satisfaction guarantee, Tutor satisfaction guarantee, and Pass guarantee, which improves the user trustworthiness.
- They facilitate two types of tutoring options: small group tutoring and private one-to-one tutoring.
- Cons:
- Services are limited to online tutoring, and no homework help service is provided to students.
- A subscription is required to access the service.
- Tuition Plans like 4 hours per month cost $276, and 8 hours per month costs $499. These plans are expensive for students.
Skooli
Skooli is a digital educational technology platform that provides online tutoring services to students.
- Pros:
- No subscription is required, and they have a ‘Pay as you go’ system.
- Their pricing plan starts from $49.20.
- Provides a well-defined cancellation policy in case of dissatisfaction.
- Cons:
- Reviews on Glassdoor mention that they have poor customer support.
- Limited subjects are included.
- Tutors are very limited on this platform.
TutorOnline
TutorOnline is an online platform that provides a virtual learning experience to students by matching them with tutors.
- Pros:
- They offer personalized one-to-one online tutoring to students.
- They provide free trials to students.
- Their pricing plan starts at approximately $11 (10 Euro), and they also provide recordings of sessions.
- Cons:
- Limited subjects provided.
- Has limited reviews on other platforms like Glassdoor.
- They do not provide Homework help or test preparation services.
My Engineering Buddy
My Engineering Buddy is an e-learning platform that matches students with tutors all over the world. It also provides services like online tutoring, homework help, and test preparation services.
- Pros:
- They provide personalized tutoring matches and one-on-one tutoring sessions.
- More than 100 subjects are included in their services.
- The pricing of tutoring starts in the range of $20 to $35 per hour.
- Cons:
- As per reviews on Glassdoor, tutors mentioned that it is difficult to navigate sessions if they are in different time zones.
- There is still scope for the expansion of subjects.
- They do not provide in-person tutoring.
These are the six alternatives for Tutor.com that provide the same service as Tutor.com. Some of them are affordable and provide free trials and effective customer support, which is lacking in Tutor.com.
How does Tutor.com work?
For Students
- The Signup process for students and parents:
- Select account type.
- Fill up the information like name, address, email address, phone number, school name, etc. and submit your information.
- You will receive a welcome email from Tutor.com so you can sign in and get started with the course you want to learn.
- How to connect with the tutors:
- Sign in with your email and password.
- Select language, subject, topic, and grade level.
- You get access to communicate with tutors in a chat box.
- After choosing a tutor, press the ‘Connect Now’ button to get access to tutoring sessions.
- Process for scheduling sessions:
- Sign in with your email and password.
- Purchase a subscription plan as per your needs.
- Communicate with tutors and schedule sessions.
For Tutors
- To become a Tutor,
- You must be residing in the US.
- Must have strong oral and written communication skills and fluency in the English language.
- Currently enrolled as a college sophomore or higher at an accredited University with a 4-year degree, or have a 4-year degree from an accredited University.
- You should pass a competency exam.
- Then, you can proceed with the application using your email address and password.
- Create your Profile on Tutor.com and get started with tutoring.
FAQs
- Can tutors set up their fees, or is it fixed by Tutor.com?
The payments to tutors are set up by Tutor.com, and tutors cannot set up their fees.
- How much can a tutor expect to earn on an hourly basis on Tutor.com?
Tutors are expected to receive somewhere in the range of $10 to $30 per hour, depending upon the subject difficulty. Tutor.com also provides incentives to tutors if quality service is provided.
- Is it easy to get students on Tutor.com?
As per the reviews on Glassdoor, tutors mentioned that it is not easy to get students all the time, and the demand is very seasonal in nature.
- Tips on how to get more students on Tutor.com
Optimize your profile on Tutor.com by adding the required qualifications and skills. Request your past students review your profile. This will get you more students on Tutor.com.
- What do tutors like about Tutor.com?
According to reviews on Indeed, Tutors like Tutor.com for the following reasons,
- Flexible work schedule.
- Work-from-home options that save their traveling costs.
- Opportunity to get potential clients.
- What tutors do not like about Tutor.com?
As per the reviews on Glassdoor, Tutors do not like Tutor.com for the following reasons,
- Low payment to tutors in the range of $10 to $30 per hour.
- Demand is seasonal.
- Poor customer policies.
- Inadequate management support when required.
Tutor.com: Company Information
Founding year and background
Tutor.com was founded in 1998 by a small group of tech professionals to link tutors with students. Initially, there were just 100 tutors working on this platform.
In 2000, Tutor.com, Inc. was incorporated in the state of Delaware and partnered with various institutions to provide personalized tutoring and homework help services to students irrespective of their socioeconomic backgrounds.
In 2014, Princeton Review, a world leader in education services, was acquired by Tutor.com to add the test preparation service along with services offered by Tutor.com.
Now, Tutor.com works with various institutions and also the U.S. Department to provide almost two million tutoring, homework help, and test preparation sessions per year.
Founder’s details
There are no specific details about the founder on their website. However, according to Wikipedia, Tutor.com was founded by George Cigale in 1998.
George Cigale initially focused on partnerships with US libraries and eventually expanded into multiple markets like schools, universities, and the United States Department of Defence.
Mission and vision
Their mission is to instill hope, advance equity, and catalyze achievement in schools and communities. They do this by providing effective professional support for learners of all ages and stages.
The Vision of tutor.com is not mentioned on their website, and there are no specific details about it.
Scale of Operation
According to Wikipedia, the headquarters of Tutor.com is in New York City, USA. Tutor.com is a US company with two decades of experience in serving students with its services.
However, its services are limited to US students and not globally available to other students from different geographical locations.
Types of Services
Tutor.com provides three types of services: one-to-one personalized tutoring, homework help, and test preparation services for US and Canadian students.
Subjects Offered
Tutor.com offers a wide range of subjects, including more than 240 subjects. The subjects offered are Business Law, Literature, English, Accounting, Social Studies, Algebra, Calculus, Statistics, Physics, Medical coding, Python, Mass communication, etc.
USP of Tutor.com
- A unique feature of Tutor.com is providing free tutoring, homework help, and test preparation services to students belonging to US military families. Reviews are very limited, and they mention that this free service allowed US military family students to access the best tutors without financial burden.
- Tutor.com claims a 100% refund policy through the “Better Grades Guarantee program,” but reviews on Glassdoor mention that they have inadequate custom support when required, which makes the refund process difficult.
- Tutor.com mentions that it provides 24/7 and instant tutoring facility. However, reviews on Trustpilot highlight that students are not able to find tutors and schedule sessions on the same day.
- Though Tutor.com has a rigid procedure for hiring the best tutors, student reviews on Trustpilot indicate that tutors do not meet the demands of the students and are not qualified to teach difficult concepts.
- Tutor.com assures tutors that they will provide assistance when required. However, tutor reviews on Glassdoor revealed that tutors are micromanaged and are forced to follow rigid rules.
Drawbacks of Tutor.com
- Tutor.com’s services are not available to students all over the world except for US and Canadian students.
- They have stringent rules for tutors and poor management support.
- It is compulsory for students to subscribe to avail of the services. And unused time in the subscription plan expires after the billing cycle.
- The tutoring job is open to tutors who are residents of the US and Canada. It is not available to tutors from other countries.
- Payment cannot proceed through PayPal. The credit cards used for the payments must be of a US billing address.
- For some students, a subscription can be expensive as it starts from $39.99/hour.
- Reviews indicated that they have poor customer support.
Comparison with My Engineering Buddy.
Slno | Features | Tutor.com | My Engineering Buddy |
1 | Types of services | Provides online tutoring, homework help, and Test preparation services. | Provides online tutoring, homework help, and Test preparation services. |
2 | Sign-Up Process | A very strict and rigid signup process requires an email address, password, and other credentials. | No signup process is required; users can directly contact MEB by WhatsApp. |
3 | Accessibility of services | Services are provided only to US and Canadian students. | Services are provided to students all over the world. |
4 | Mode of tutoring | Online | Online |
5 | Pricing | The minimum price of tutoring starts at $39.99/ hour. | The minimum price of tutoring starts at $20/hour. |
6 | Subscription | Subscription is compulsory to access the services. | No subscription is required. |
7 | Free services | They provide free services to students belonging to US military families. | No such incentives are provided. |
8 | Free trial | They provide a 7-day free trial. | No free trial is provided. However, they provide a 30-minute online tutoring session trial for just $1 |
9 | Better grade guarantee program | They assure 100% refund up to a maximum of $600 if a student’s grades are not improved. | MEB offers a complete money-back guarantee or a partial refund of the fee for all verified claims of unsatisfactory results. |
10 | Refund policy | They do not have a specific refund policy page for each service. | They have a specific page mentioning the refund policy for all the services they provide. |
11 | Rating | They have a 3.3 out of 5 rating on Glassdoor. | They have a 4.7 out of 5 rating on Glassdoor. |
12 | Customer care and management support. | User reviews mentioned that they have poor customer care and management support. | User reviews mentioned that they have effective customer care and management support. |
- Testimonials from My Engineering Buddy Users on Glassdoor, Trustpilot, and Reviews.io indicate that,
- They have efficient customer support, management support, and quick dispute redressal.
- Tutors are knowledgeable and proactive.
- Fair pricing that satisfies both tutors and students without compromising the quality of services.
- Why should students consider My Engineering Buddy for learning complex subjects and homework help?
My Engineering Buddy is considered best for its standards maintained in online tutoring, homework help, and Test preparation services. They have well-qualified and experienced tutors who can make your learning easy and fun.
MEB maintains strict quality in its services in order to provide the best tutoring in complex subjects like calculus, physics, core engineering, etc. These services are rarely provided by any other online tutoring company without compromising its quality of services.
Customer Support and Policies
- How responsive is Tutor.com’s customer support?
As per reviews on Indeed, users mentioned that they have poor customer support and become unresponsive while seeking clarification and redressals.
- Refund policy or guarantees offered by Tutor.com?
There is no structured refund policy mentioned on their website. However, they have a program called “Better Grades Guarantee” that provides a 100% refund maximum up to $600.
- Areas where My Engineering Buddy provides better support than Tutor.com.
MEB caters to its students all over the world. They provide services in complex subjects like Statistics, Mechanical engineering, programming, etc, by hiring the best tutors without compromising quality.
Global Reach and Localization
- Is Tutor.com’s platform tailored for global use?
Tutor.com is not specified for global use, and its services are restricted to the US and Canada.
- Does it cater to non-English speaking users or offer multilingual support?
Tutor.com does not cater to non-English speaking students as it is restricted to just US and Canadian students. And they do not offer any multi-lingual support.
- How does My Engineering Buddy compare to Tutor.com in terms of global accessibility?
My Engineering Buddy caters its service to students all over the world. It also provides multilingual support by matching bilingual or multilingual tutors who are well-versed in the student’s native language.
Tutor.com’s future plans
There is no specific information about Tutor.com’s future plans. However, they are efficiently using AI to improve their services to users. Recently, Tutor.com, affiliated with the Princeton Review, won the “2024 Product of the Year Award” for its Innovations in AI and On-demand tutoring.
FAQs about Tutor.com
- How does Tutor.com compare to My Engineering Buddy?
Tutor.com and My Engineering Buddy provide the same services. Tutor.com caters to US and Canadian students, whereas MEB provides its services to students all over the world and provides multilingual support.
- Does tutor.com have a time limit?
No, it does not have a time limit. The average session on Tutor.com is about 20-25 minutes. However, tutors can work as long as they wish.
- Is Tutor.com free for students?
A subscription is required to use Tutor.com services. However, Tutor.com provides free tutoring sessions to students who belong to US military families.
- How many tutors are on Tutor.com?
Almost 3500 tutors with real-life experience in teaching are there on Tutor.com.
- Does Tutor.com help with reading?
Yes, Tutor.com provides tutoring sessions on Reading, Math, Literature, and many more.
- Is Tutor.com 24/7?
Tutor.com claims on its website that it provides academic support 24/7 on all 365 days.
Conclusion
Overall, we can conclude that Tutor.com is an American company that provides online tutoring, homework help, and test preparation services to US and Canadian students. Tutor.com partners with the US Defence Department to provide free services to students belonging to US military families.
However, they do not cater to non-English users and students other than those from the US and Canadian regions. Reviews also mention that their customer and management support is not so effective, and tutors have also raised concerns about low payment.
Hence, it is very important to look for a company that has effective customer care support policies, global reach, multilingual support, and, most importantly, that provides the best tutors. My Engineering Buddy would be the best choice if you are considering learning with peace of mind.
Author
I am the founder of My Engineering Buddy (MEB) and the cofounder of My Physics Buddy. I have 15+ years of experience as a physics tutor and am highly proficient in calculus, engineering statics, and dynamics. Knows most mechanical engineering and statistics subjects. I write informative blog articles for MEB on subjects and topics I am an expert in and have a deep interest in.
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