Contact My Engineering Buddy

For Students & Parents — Start Here

We respond to WhatsApp messages within minutes, 24/7. For email, expect a response within 24 hours.

WhatsApp — Fastest Response

Our preferred channel. A real member of our helpline team (not a bot) responds within minutes, 24/7. Start a WhatsApp chat now — +91 8971 383660.

Use for: new student and parent enquiries, session bookings, tutor matching, urgent support.

Email — Best for Formal Requests

meb@myengineeringbuddy.com — response within 24 hours.

Use for: grievances, refund requests, content corrections, data requests, documentation, and any situation where you need a written record.

Book a Session or Try the $1 Trial

WhatsApp +91 8971 383660 with your subject, academic level, and preferred time. We will match you with the right tutor within the hour. New students can try a 30-minute session for $1.

See How It Works and Pricing for more detail.

Grievance or Complaint

Email meb@myengineeringbuddy.com with subject line “GRIEVANCE”, or WhatsApp +91 8971 383660.

For escalation to senior management: pankaj@myengineeringbuddy.com.

Our full grievance process — including your rights and escalation to external authorities — is documented on our Policies page.

Refund Request

Email meb@myengineeringbuddy.com with subject “Refund Request”. Include your name, session date, and the specific concern. We acknowledge within 24 hours and resolve within 5–7 business days.

See our Refund Policy for full details and all refund scenarios.

Content Correction

Found an error in our educational content? Email meb@myengineeringbuddy.com with subject “Content Correction Request – [Article Title]”. Include the URL, the specific section, and your suggested correction. We respond within 24–48 hours.

See our Editorial Standards for how corrections are handled and made public.

Data or Privacy Request

Email meb@myengineeringbuddy.com with subject “[DATA REQUEST] [Your Name] — [Type of Request]”. We respond within 30 days as required by applicable law.

See our Privacy Policy for your full rights including access, rectification, deletion, and opt-out.

Apply as a Tutor

Visit our Become a Tutor page to read our requirements and apply. We hire tutors with strong subject mastery who can pass our written test and practical problem-solving interview. All applicants are evaluated equally based on ability.

Business Collaboration, Press & Guest Posts

Email marketing@myengineeringbuddy.com with “Business Collaboration”, “Press Enquiry”, or “Guest Post” in the subject line. Include a brief description of your proposal. Response within 2–5 business days.

Response Times

WhatsApp (+91 8971 383660): Within minutes, 24/7 — maximum 24 hours at any time
Email (meb@myengineeringbuddy.com): Within 24 hours for general enquiries; same day for grievances
Escalation — pankaj@myengineeringbuddy.com: 48–72 hours
Marketing — marketing@myengineeringbuddy.com: 2–5 business days
Privacy or data requests: 30 days (or per applicable law)

Operating Office (Bengaluru)

H2-702, Provident Welworth City, Marasandra, Doddaballapur Road, Bengaluru Rural 562163, Karnataka, India

Registered Office (Patna)

FNO-401, Aryan Residency, Behind Arya Samaj Mandir Road, RPS More, Bailey Road, Patna, Bihar 801503, India